Our Services

We are the most trusted residential and commercial service company located in Syracuse, New York.

Smart Home thermostat


Professional Heating Repair & Installation Services
A cold, Central New York winter calls for reliable heating. Charles is the premier residential and commercial HVAC company in Central New York, servicing the area for more than 60 years.

Reliable Furnace Repair & Maintenance
When you call Charles to repair or install heating for your residence or commercial space, you receive superior service along with our commitment to dependability.

Residential and commercial heating services such as:

  • Carrier forced air installation
  • Service all makes and models including gas, oil, propane, and water
  • Boilers: Install: Carrier, Burnham, Laars, Rinnai, and Bosch
  • Service all models steam, hot water, and in-floor
  • Commercial rooftop installations and service
  • Humidifiers and air cleaners
  • Duct cleaning

24/7 Emergency Heating Repair

We know that when your heating stops working unexpectedly, it can be a serious inconvenience. Our 24 hour a day emergency services ensure that no matter what happens with your heating system, repairs are a simple call away.

We install Carrier products

Air Conditioning

Trusted AC Repair Services in Central New York
We know how important a cool home or business is for overall comfort which is why we make it possible for you to keep your AC running cold for as long as possible.

Our technicians will perform all the necessary repairs and maintenance of your air conditioning unit needs to stay in great shape. When you call Charles to repair or install air conditioning for your residence or commercial space, you receive our commitment to superior service and dependability.

Energy Efficient A/C Installs
Additionally, if you are looking for a more energy-efficient and effective air conditioning system for your home or business, Charles is here to guide you through that decision-making process. We proudly offer Carrier Air Conditioners for your residential and commercial needs.

24/7 Emergency AC Repairs
Our 24/7 emergency services ensure that no matter what happens with your air conditioning system, repairs are a simple call away.

We install Carrier Air Conditioners

Plumber fixing sink pipe


Professional Plumbing & Sewer Repair in NY
Charles offers the most comprehensive, advanced, and efficient plumbing, sewer, and drain cleaning services in Syracuse.

When you call Charles to repair your home or commercial property, you will work with one of Charles’ expert plumbers to ensure the problem is solved right the first time, and on schedule. Charles provides the best service at the best value with a guarantee of satisfaction.

Expert Plumbing Repairs & Installations
Call Charles today to repair or install plumbing for your residence or commercial space. We guarantee you will receive superior service and dependability.

Our plumbing services include:

  • Repair Leaks & Service Drain Pipes
  • Repair Toilets & Faucets
  • Install & Service Garbage Disposals
  • Install Dishwashers
  • Sump Pump Service (for water backups, etc.)
  • Sewer & Drain Clearing
  • Sewer Repair & Replacement
  • Water Service Replacement

Hot Water Tanks
Standard vent, power vent, or tankless options available. We install AO Smith and Bradford White.

24/7 Emergency Plumbers
When you’re caught off guard by a plumbing issue, you need repairs fast. Charles provides that fast and reliable services that you need when you find yourself with a plumbing mishap. Our 24 hour a day emergency services ensure that no matter what happens with your air conditioning system, repairs are a simple call away.

Electrical fuse box


Trusted Electricians in Central New York
Charles employs some of the greatest and most experienced electrical technicians in Central New York to service patrons within the area, no matter how big or small the project may be.

Residential Electrical Repair Services
Our electricians have the expertise necessary for electrical installs or repairs and operate with an absolute commitment to completing all work with superior quality.

From installation to major electrical repairs, Charles technicians are trained with the tools and skills to execute a job properly whether it is new home wiring or a circuit change during a remodeling.

We know how important electrical installation is and that’s why we commit to superior customer service and dependability for everyone. If you are in Central New York and need electrical work for your home or commercial space, give Charles a call today!

Below is the range of services, residential and commercial, offered by Charles. If you are in need of electrical work, give us a call today, and we’ll be happy to help!

  • Electrical Panel & Service Replacements & Upgrades
  • Lighting Fixture Replacement
  • Smoke & Carbon Monoxide Detectors
  • Ceiling Fan Installations
  • Circuit & Wiring Installations
  • Circuit & Wiring Troubleshooting
  • Code Compliance Inspections
  • New Home Wiring
  • Backup Electrical Generators
Installing modern kitchen cabinets


Trusted Residential & Commercial Remodeling Services
Charles is the go-to company for remodeling services in Central New York. From the bathroom to the kitchen, some of the most high-traffic and high-use areas of your home or commercial space will naturally need repairs or upgrades over time. If you’re ready to take your bathroom or kitchen back to the days of looking and operating like brand new, call Charles today!

Bathroom Remodeling Contractors
Charles offers the bathroom remodeling that your home or commercial space needs. An outdated or damaged bathroom can really ruin the experience for your guests or customers. We pride ourselves on providing superior bathroom remodeling service.

We start by taking into account the current architecture of your bathroom before diving into designs and modifications. This includes the current plumbing and electrical layout. From a bathtub replacement to an entirely new design for your bathroom, there is no project too big or small, and we will work with you to make your remodeling vision a reality.

We recognize that access to the bathroom is one of the biggest considerations with age. We provide solutions by replacing bathtubs with walk-in tubs, showers, comfort height toilets, and grab bars. This allows you to keep your home and maintain the underlying comfort, security, and reassurance that comes from familiar surroundings. remodeling, bathroom remodeling.

Kitchen Remodels
When you call Charles to remodel your kitchen, you will receive an estimate and design layout. We provide an itemized list of the work associated with the estimate based on the kitchen remodel you are imagining. We work with you from the design stage, product selection, and installation to ensure the finished remodel meets your expectations. We are happy to install owner-provided products or we can provide you a list of local vendors to select your products. Charles offers customer assurance in a timely manner by providing project start and completion dates.

Excluding countertops, all work is performed by Charles employees to ensure our customers receive work at the utmost professional standards. You can do a complete overhaul of your current kitchen, or you can make smaller changes such as updating your kitchen appliances, changing hardware, or replacing light fixtures, sinks, and faucets. Our installers are professional and well trained in the products they are installing, and they are all part of the Charles “Nice Guy” team.

Fast and Reliable Home Renovation Services
When you call Charles for a bathroom or kitchen remodel in your residence or commercial space, you receive our commitment to superior service and dependability. Additionally, if ever necessary during a remodel, our 24 hour a day emergency service in Central New York ensures that no matter what happens, Charles’s assistance is a simple call away. If you want a completely new bathroom or kitchen, or even the simplest repair, give Charles a call today!

Water Heaters

Need a new water heater or maintenance?

If you need to purchase a new water heater we can help. We can also provide service or maintenance to your water heater. Reach out to us today for a free estimate.